Shipping policy

Shipping Overview

We ship nationwide from Texas, USA. Orders are processed within 1–2 business days, and you'll receive tracking details once your order has shipped.

Delivery timelines and fees vary based on your location and shipping method.

Processing Time

Orders placed Monday–Friday are processed within 1–2 business days.
Orders placed on weekends or U.S. holidays will begin processing the next business day.
Custom or pre-order items may take longer to ship (details on product pages).

Estimated Delivery Times

Shipping Method	Cost	Estimated Delivery
Standard US	6.95	3–5 business days
Expedited US	$12.95	1–3 business days
Free Standard Shipping	Free on orders $150+ (signature required)	3-5 business days

NOTE: Delivery time estimates begin after your order has shipped, not when it was placed.

Order Tracking

A tracking link will be emailed once your order ships.
Tracking updates may take up to 48 hours.

For orders $150+ → Signature Required

Shipping Address Changes

Customers are responsible for ensuring delivery address accuracy.
We cannot refund or replace orders shipped to incorrect addresses provided at checkout.

Lost, Stolen, or Damaged Packages

If a package is lost in transit, we will assist with a carrier investigation.
Refunds are not guaranteed.

Store credit or replacement may be issued depending on investigation results.

Delivered but Not Received

If tracking shows “Delivered” but the package was not received, please:

Check mailbox, porches, lockers
Check with neighbors
Wait 24–48 hours for carrier updates
Contact us for assistance

Refunds are not guaranteed for orders marked “Delivered.”

Email info@mancerat.com with any shipping questions

Holiday Shipping

During peak seasons, processing times may increase. We recommend ordering early to guarantee timely delivery.

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Delivery & Signature Requirements

All orders include tracking and delivery confirmation.
Orders valued over $150 may require a signature at delivery to prevent loss and protect customer purchases.

Fraud Protection Measures

To protect our customers and our brand, all orders go through automated fraud screening. Orders flagged as high-risk may require identity verification or may be canceled for safety.

Mancerat reserves the right to dispute any chargeback using tracking, delivery confirmation, and communication history as evidence.